Category Archives: Facebook

6 Success Secrets to Keep Your Business Successful While the Kids Are Out of School for the Summer

Summertime presents unique challenges to working parents. You still need to work, but want to enjoy this precious time with your kids and not be chained to your desk. With a bit of proactivity, you can make sure you prioritize spending time with your family without letting your business suffer.

We all know that work-life balance is hard to find, but summer makes it even more challenging. Here are a few tips to help make it more manageable…and make sure you comment and share your ideas with us!

scheduleCreate a work schedule. It’s important to designate set uninterrupted work time and set no-work-allowed family time. Try to plan work time around times your kids are occupied, such as when they’re participating in a summer program or regular play dates. Each week you’ll know you’ve got guaranteed time to get work done and guaranteed time to spend with your kids.

Involve your kids with your work. Older kids can be taught complicated projects, but even younger kids can help with tasks like licking envelopes. Getting your kids to help you in the office is a win-win-win. You get to spend time with them, get assistance in your projects, and teach them valuable skills. And don’t forget your kids can teach you too (like how my 9th grade daughter is teaching me more about Snapchat!).

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Connect with other work-at-home parents. Find other working parents and coordinate with them “shifts” for watching kids. Each parent can take an afternoon a week, which gives everyone in the group multiple blocks of uninterrupted work time.

 

Automate as much as possible. If you write a blog, create a batch of several evergreen posts you can use throughout the summer when you’re busier with family time. For social media, use a scheduling service like Hootsuite to plan several days’ worth of posts in one sitting.


Work smarter, not longer.
Try to decrease your workload before summer hits or at the beginning of summer. Add a frequently asked questions page to your website to hopefully minimize the time you’ll spend answering the same client question over and over. Plan out goals and projects ahead of time so you don’t spend as much precious summer time brainstorming. Delegate tasks as much as possible to other employees. Consider hiring an intern who can work in exchange for college credit. They gain valuable work experience, and you spend less time working. Work a few less hours, but get back the lost income with these tasks to make money while you sleep
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Outsource. Are you using all your resources? Are you delegating task as you should be? If you have a Virtual Assistant, make sure you are using that service to the full extent, or maybe you need to retain more hours for the summer. If you haven’t tasks that you could outsource to a Virtual Assistant, make sure you hire yours right away.

summer kidsSummer time is a great opportunity to connect with your kids and make lasting memories. With a few simple strategies you can make sure time with family does not come at the cost of your business. If you want even more help with growing your business over the summer, delegate those tasks to Alpine Small Business Solutions! We’re here to help you with any part of business building. Just reach out with an email or phone call today.

10 Actions You Can Take To Help You Prepared Should The Unexpected Happen

My business is my baby. I nurtured it through many struggles, successes, and interesting times. But what happens when you can’t nurture business? What happens to your business, your clients, etc., when the unexpected happens? Getting a plan in place is so important to the success and legacy of your business.

Let me tell you a couple quick stories about how having a plan for the unexpected saved my sanity and my business.

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In 2013 on Halloween morning, my mother passed away from cancer. Like many that lost their battle, her cancer journey was awful and long. Being an only child, I was the only one other than my dad who cared for my mom. All our family lived out of state, so the responsibility of the devastation of her cancer weighed heavy on my father and me. Between doctors’ appointments, meal prep, physical therapies, and other tasks, caring for my mom was almost a full time job (not to mention the time I carved out to just sit and be with her so we could spend quality time together). My time was split very thin between my dying mother, my two young daughters, and my growing business . . . as well as all my other relationships with friends and my father. My mother was constantly in and out of the hospital, and there were countless crazy times that required me to drop everything and rush to her side. During this time, my focus was solely on healing and helping my mother. She was the most important thing to me, so my business had to come second . . . third . . . fourth to the more important things in my life which was my family.

11752535_10153383594025630_1500405601982719597_nIn July of 2015, I was at a peak in my business, but something unthinkable happened. Unlike my mother’s slow and prolonged illness, this tragedy hit me hard, fast and I was completely blindsided. It was a beautiful summer day and like I often did, I went and enjoyed some live bluegrass music with my two daughters and their friends at this quaint outdoor area. The kiddos didn’t want to listen to the entire set list of music and they asked if they could go and record a short movie instead. They are an artistic bunch and often made short films on their cell phones. I said yes as long as they stayed close. They stayed very close, but that didn’t matter because things can happen and change your life in a blink of an eye. My older daughter had an extremely hard fall and experienced a life threatening head injury that required her to be airlifted to Children’s hospital. We spent two days in the ICU and about a week in the hospital, followed by many doctors’ appointments scattered across town. I am happy to report she is okay today, but during those weeks after her injury my focus was on healing and helping my daughter. She was the most important thing to me, so my business again had to come second . . . third . . . fourth to the more important things in my life.

If I lacked a plan for the unexpected, my business surely would have failed (and as a result I would have fallen onto even harder times beyond the tragedies that hit my life). Here are 10 actions to take to be prepared should the unexpected happen to you, your family, or friends.

  1. Foster authentic relationships with clients. Always work to create an open and honest relationship with your client. Laying the foundation for solid relationships not only makes it businessmen-948021__180easier to do business, but makes it easier to be transparent with them if a crisis occurs and you need to renegotiate timelines or contracts. I am blessed with amazing clients that understood life happens, and they were super supportive. When you’re authentic with clients, they will often be understanding and supportive in return. People understand life and shit happens, and being real will gain you more flexibility, trust, and respect with your clients in the long run.
  2. Build a crisis team. You’ll want go-to people (or a go-to person, if your business is smaller) that you can confidently delegate to during a time of distress. Make sure your crisis team is equipped with the knowledge, resources, and personality traits to handle being in charge of projects in your absence. Talk over your expectations and their responsibilities to ensure everyone is on the same page long before a crisis occurs.
  3. Create a guide book to your business. Create a business Wiki or process manual that can serve as the “bible” for your business. Clearly outline how to complete various tasks (more detail is always better). When applicable, include screenshots to help visual learners. You’ll want to cover everything anyone might need to do, both the strategic and mundane. Remember it’s much better to put too much information than not enough. Whoever is in your crisis team will need to reference it to accomplish tasks they aren’t used to doing, so make sure they have all the information they need at their fingertips.
  4. Make business passwords easily accessible. Not only does your crisis team need to know how to handle various tasks, they need to know the passwords to access the technology to achieve those tasks. I recommend Lastpass, which allows you to easily share needed passwords with your team in a secure manner.
  5. Invest in a laptop. A laptop offers you incredible flexibility. During my difficult times, I was laptop-762548__180able to do some work away from the home office. While I wasn’t as productive as I was working in the office, I was still able to work some. It’s important not to allow your work to take you away from precious time with family. However, working some during a crisis can be really helpful. It gives you feelings of control and accomplishment to get work done, and can provide a temporary distraction from what you’re dealing with (which can give your heart and brain a much needed break).
  6. Be organized. Every important document should be in one place to make it easier on your staff. I use Dropbox and give access to my team and clients. That way, my team won’t have to search through multiple online and physical locations to find what they are looking for. You can also be organized with your method of contact. Use your forwarding call feature from your business line to your cell phone or your team.
  7. Do a test run. You can plan a solid strategy, but there’s bound to be kinks and hurdles to overcome. A test run will help you discover what areas need to be fixed to get to the smoothest transition during a crisis as possible. Coordinate with your team a day (or preferably a few days) where you simulate your absence due to a crisis. Remove yourself from the office, and only communicate with your staff as much as you think you would during a crisis. This will help everyone see what needs to be adjusted and improved, which makes you better prepared for an actual crisis.
  8. Invest in disability insurance. Disability insurance is helpful in case you get hurt and can’t work. This will help protect you financially if you are unable to work for any extended period due to an injury.
  9. Add a legacy contact in Facebook. In the event of death, your Facebook account can be facebook-box-1334052__180memorialized and serve as a place for loved ones to share memories. A legacy contact is a designated person who can write a pinned post for the profile (such as a message on your behalf or memorial service information), respond to new friend requests, and update your profile picture and cover photo. They can also download a copy of what you’ve shared on Facebook. To add a legacy contact (https://www.facebook.com/help/1070665206293088)

Click crisis  in the top right of Facebook and select Settings

In the left menu, click Security

Click Legacy Contact

Type in a friend’s name and click Add

To let your friend know they’re now your legacy contact, click Send

  1. Take care of yourself. Exercise consistently, maintain a healthy diet, get regular massages, do what you need to make yourself as healthy as possible. This will prevent illness and improve recovery time in the event you do get sick or injured.

While it’s difficult to think about life crisis and death, it’s important to. Creating a plan to deal with a crisis can make a huge difference in how your business, and you, make it through the crisis. I guarantee it’s worth the time and effort to put a plan in place-it will provide you huge piece of mind for the future.

6 Dos and Don’ts of Facebook Boosted Posts

Boosting Facebook posts can be an effective social media marketing strategy. Without knowledge on how it works or the benefits it offers, however, marketers may be unnecessarily wary of taking advantage of the great tool. Boosting posts is not a tactic to be used all the time, but is one that should be used intentionally to support your organization’s social media marketing efforts.

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What are boosted posts?

When marketers create a Facebook post, it enters the views news feeds and is seen by a fraction of the audience. This number varies based on a number of factors decided by the Facebook algorithm that attempts to measure the relevance of posts to audiences to avoid flooding their feeds with poorly written posts or ones that aren’t relevant to the viewers. Boosting a post ensures the post is found more frequently in the News Feed, which means more people will see your post (and hopefully in return your organization will receive more social media marketing benefits from the post). Below are some simple dos and don’ts of Facebook posting.

boosted3The Dos

  1. DO boost posts that help your audience. The point of boosting posts is to get more eyes on your post. Getting more people to see how your organization provides value for them is a great way to gain new customers or reinforce the relationship with existing ones. Besides, viewers can tell pretty quickly a promotional post advertising a product or service from one that’s helpful content for them. Why pay money for an advertisement-type post that viewers are just going to glance over and ignore?
  2. DO boost posts that offer a call to action. Posts that encourage visitors to check out your website, join an email list, download a free ebook, etc. (while still offering valuable content to the audience of course) are great ones to promote. Ideally, a boosted post will not only get more individuals seeing the value you offer them, but will direct them to an action that builds your business.
  3. DO know exactly what you want to gain from the boosted post. Strategy is key to social media marketing, and it’s no different with boosted posts. If you do not know what you are trying to achieve, you will not be able to measure whether it was successful and it will be more difficult to pin point what made it perform well or poorly. Clearly articulate what you hope to get out of the boosted post (x number of people read about our new website launch, reach new audience members with our content post, etc.) before you boost it.


The Don’ts

  1. DON’T be overly hesitant to spend money. It can be hard to press that button to spend money on a post. Besides, if you did your job right and created a great post it should perform as effectively right? Wrong! The Facebook algorithm results in organic reach having unpredictable and less effective reach. It’s part of Facebook’s business plan to gain money from marketers. Unfortunately, spending money to boost important posts is just part of the game. You don’t have to play the game with every post, but you should when it is relevant.
  2. DON’T boost the post and never look at it. After you boost a post, make sure you monitor its success to gauge whether the return on investment was worth it. If it was, figure out what made the post so successful. If it wasn’t, figure out how to avoid that mistake for the future. Analytics are a big part of being successful at digital marketing. You have to adjust your plan when it isn’t working, and you have to know what worked. Make sure you are watching.
  3. DON’T slide into a boosting rut. It’s important to always be tweaking social media efforts to figure out the most effective tactics and get the highest return on investment. If you boost an evergreen post that performs well, fantastic! But don’t hesitate to boost a timely post, a video post, and the like. Know that it’s important to test out different types of posts. Some might not work well for your organization or audience, and that’s okay. Trial and error is a key part of social media success.

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If you’re convinced you want to take advantage of the benefits of boosting Facebook posts, but are still hesitant on the best way to do so, do not fear. Alpine Small Business Solutions is here for you! We understand the ins and outs of boosting Facebook posts to meet businesses needs and would love to help you use this tool to help your organization. Simply email us or give us a ring for help on this, or any aspect of business building.

A Case for Marketing with Promotional Products

In today’s fast paced digital world, the best form of advertising is online and social media right?

Wrong.

In many cases, you are better off marketing with promotional products. You know, those pens/bags/shirts/mugs/other random assortment of items branded with a company’s name and logo.

Sure, you may roll your eyes a bit when you get a pen from your dentist. Gee thanks I’ve always wanted a dentist pen. But you still own the pen don’t you? And you still see that dentist don’t you?

The promotional products industry is valued to be more than $21 billion for one clear reason: it works.

There are a number of reasons why your small business can benefit from marketing with promotional products. 

More Bang for Your Buck

The cost per impression tends to be among the lowest for promotional products compared to other methods of advertising.

The breakdown goes:

 

Newspapers: 3.2¢

Prime-time TV: 2.5¢

Targeted mobile: 1¢

Internet: .7¢

Promotional product: .7¢

For highly cost effective marketing, go with Internet or promotional products. But as the following reasons show, promotional products often edge out Internet in other arenas.

Customers View Promotional Products Highest

When ranking different forms of advertising, consumers rank promotional products as the most highly regarded form. Internet advertising came in sixth and mobile advertising came in seventh. Put your money where the consumer trust is.

Customer Generation

Promotional products help at every stage of customer generation.

For raising awareness among the target audience, promotional products lead to 22% more referrals and 14% more leads. Promotional products also help increase response rates to direct mail marketing by 50%.

Promotional products create a favorable view of the company in 76% of people.

For turning leads into customers, promotional products turn 52% of people into customers.

Promotional products help you reach your target audience, woo your target audience, and convert your target audience into customers.

Customers Better Remember Your Company

Consumers remember your company better when it shows up as a promotional product over other forms of advertising.

They say 76.1% of consumers can remember the company name off of a promotional item given to them in past year. Only 53% could remember from a TV or print ad they saw in the last month. A mere 27% could recall from an online ad.

There are a few possible explanations for this discrepancy. Customers are blasted with online ads every day, so they learn to tune them out (or install ad blocker). Customers are not bombarded with promotional products daily, so the ad stands out.

Promotional products also lead to repeat exposure, while an online, TV, or print ad does not. There, the customer sees the ad once. With a promotional product, they can see it multiple times. About 73% of consumers used the promotional product in the last week and 45.2% used it at least once a day. And 58% of consumers keep the promotional product from between one year to four years. That’s a lot of exposure, helping customers better remember your company.

A Case for Promotional Products

Choosing the right advertising medium for your company is a never ending quest. Various factors affect the “best” option at this given moment: the budget, the campaign project, the target audience, etc.

Promotional products are unfortunately often overlooked as a solution in today’s electronic world, but they should not be. Promotional products may be exactly what you need for marketing your company! That simple pen/bag/shirt/mug/other random item could be the ticket to capturing the attention (and the payment) of your target audience.

If you want assistance implementing a promotional product marketing campaign, Alpine Small Business Solutions is here for you! Just give us a call or shoot us an email to get started.

[Video Tutorial] How to Create Facebook Lists

Today’s tutorial request comes in from Cat.  Cat was curious about her personal page and being in groups. She noticed that when she joins professional group from her personal page she has pictures and posts she doesn’t want people in the group to necessarily see? How can she prevent people seeing this and is worried that they may be obtaining too much personal information?  She also was curious if she can join a group with her business page instead to avoid this.

How to Delete Facebook Apps

Today’s tutorial request comes in from Daniel.  Daniel was curious how to remove apps from his Facebook settings. He was worried that they were obtaining too much personal information.

 

Warning: Facebook will be Deleting Photos from Your Facebook Account and you may not even know it!

As of July 7th, 2016, Facebook will be deleting many of the photos you took using a smartphone unless you swap to its new Moments picture sharing service and anyone who used Facebook’s ‘syncing’ feature is at risk.


woman-638384__180The function stored all the pictures taken on a smartphone in a special private folder, so users could decide whether to share them publicly at a later date or just store them for their own personal keeping.

The only way to keep them is to download the new Moments app, which collects pictures based on when they were taken and who is in them. The social network began notifying users that it would soon delete all their synced photos if they did not install the app, which was released in June 2015.

The process actually started in January when Facebook discontinued support for automatic syncing of photos from the main Facebook app, forcing users to install the Moments app should they wish to continue automatically uploading their photos.

hands-1167617__180Rest assured though, the removal of the synced photos won’t affect any photos or videos shared on Facebook separately from the synced album, while users are being given the chance to download the photos before they are deleted to those that are synced. Actually, Facebook recently did a very similar thing with its Messenger app by removing chat from the main Facebook app and forcing users to install the Messenger app to keep sending Facebook instant messages.

These changes help Facebook by giving them other platforms to endorse and promote which in turn builds their name along with new apps that are now showing a rise in users such as the Messenger app and soon the new Moments app. Nonetheless, if you love your selfies, you should probably make sure they are saved permanently on your computer especially if you don’t fancy using Moment.

Anyone who’s used Facebook’s auto sync feature in the past has until July 7th to download Moments or a zip file of their synced photos. Otherwise, they’re going to disappear.

Not sure if you have any synced photos to be worried about, Facebook actually sent out an email to all its’ users telling them they are getting ready to retire the “synced photos” feature and in order to save them you must download and use the new Moments app.

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“Synced photos” is a feature that you had to take the time to turn on and it would sync the photos on your phone with Facebook in a private album. If you never turned it on, you have nothing to worry about. Facebook will not be deleting any photos you’ve shared with friends in albums or uploaded to your timeline. If you deleted the message from Facebook or never remember getting one it can be tough to know just how many photos will be deleted. However, there is a pretty easy way to see how many of your “synced” photos are at risk of being deleted.

First, make sure you’re logged into your Facebook account, then go to: https://www.facebook.com/photos. Now, look above your photos for a link that says “Synced from Phone” and click that. If you don’t see a link for “Synced from Phone” then you never used the feature and you don’t have to worry about this.

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Look for the link that says “delete them permanently” and click that. (Don’t worry, it won’t delete them instantly)

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Then you should see a popup window with a count of the photos that have been “synced” to your account.

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Facebook should then show you the actual photos you have synced so you can make an informed decision as to whether you need to download Moments to save them but they don’t.

Therefore, from here you have two decisions to make – you can follow the other link to “download your synced photos” and toss them into your other backup service like Google Photos/iCloud or you can download the Moments app to actually see the pictures in question.

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If it’s a low number I suggest just using the download link but if it’s a larger amount of pictures and you want to see which ones are at risk of deletion you probably want to download the Moments app.

While users will be able to save their photos if they wish, the forceful methods used by the social media network has drawn criticism from users, with claims that Facebook is using its enormous leverage to force users to install its apps.

10 Hidden Gems in Facebook Personal Pages

Facebook is a fantastic invention-you already love it, but there’s a lot hidden beneath the surface. We’ve dug deep into Facebook to find the top 10 hidden secrets.

  1. Message Requests

Not every message that’s sent to you on Facebook shows up in your inbox. Messages sent by someone you are not friends with on Facebook go into a “message request” section.

To access these, click the chatat the top right of your screen. Then click “message requests” (to the right of “recent”).

  1. Save Button for Posts

Sometimes we find great content on Facebook . . . right when we have the least amount of time to actually read it. Never fear-the save button is here! The save button allows you to privately save links to read later.

If the post you want to save popped up on your news feed, simply click the to the right of the post and click “save”.

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If you’re viewing the post from a page, click … and click “save.”

To view your saved posts, go to the left menu and click “saved” (or you can go to Facebook.com/saved).

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When you want to delete a post, go to the “saved” posts section. Click “archive” at the top and click next to the post you want to remove, then click “delete.”

  1. Download Copy of FB Data

It’s no surprise that Facebook stores a lot of data on its consumers—A LOT. While you can’t stop Facebook from storing this data, you can access it (or at least some of it). Facebook allows users to download their information, which includes information you can see by using your account (such as posts you share and your activity log) and information you cannot see from your account (such as ads you’ve clicked on and IP addresses that are logged when you use Facebook).

Facebook provides a long list of what types of data is available in the downloaded information (which you can access here: https://www.facebook.com/help/405183566203254) but there are a few key subjects that may be of the most interest to people: searches you’ve made on Facebook, removed friends, pending friend requests, any friends apps or pages you’ve hidden from your news feed, list of people who follow you, and a list of topics that you may be targeted against based on your status likes interests and other timeline data.

To download the information, go into your settings section. Click “download a copy of your Facebook data” below your general account settings. Click “start my archive.” Depending on how long you have been on Facebook and how much you post, it may take a while, but they will email you when it is ready for you to view.

  1. Adding a Legacy Contact

While it’s uncomfortable to think about, it’s important to decide what you want to happen to your Facebook account when you pass away. Facebook provides two options: delete your account permanently or leave up the account and allow loved ones to share memories on it. For the later, you’ll need to designate a legacy contact. They’ll be able to write a pinned post (which can be used to provide memorial service information or share a message on your behalf), accept new friend requests from loved ones, and update the profile picture and cover photo. They will not be able to remove any friends, read your messages, change or remove past posts, or actually log into your account.

To add a legacy contact, log into your settings and click “security” and then “legacy contact.” Type in your designated contact’s name and click “add.” If you later decide you want to change the contact, you’ll be able to click on the contact and click “remove.” Then you can add your new legacy contact.

It’s difficult, but important, to think about what will happen when you pass on. If you run a business, be sure to check out our post on how to prepare your business for an unexpected life crisis: link to post here.

  1. Edit Ad Preferences

Ads can be annoying. Ads that relate absolutely nothing to your life or preferences are even more annoying. Fortunately, Facebook allows you to edit your ad preferences. Simply click (www.facebook.com/ads/preferences/edit/). The link will bring you to a page listing topics and sub-topics that Facebook picked based on your activities on and off Facebook. You’ll be able to delete irrelevant preferences, as well as add preferences from a set list of topics.

  1. Send and Receive Money Through Facebook

Yes, you read that right. You can now send money to people through Facebook Messenger without a charge! First, you need to add a debit card. Click “settings,” then click “payments,” then click “add new debit card.” Currently, the only way to pay through Messenger is debit. You can also add a PIN if you wish for an extra security measure (click “settings” then click “payments” then click “PIN”).

Once your debit account is activated in Messenger, you’re ready to send money. Create a message and click the $ icon and enter the payment amount. Click “pay” in the top right to send it.

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To receive money for the first time, open the conversation and click “add card” in the message to add your debit card.

Just like with other transfers, it may take up to three business days for the banks to make the funds available.

  1. Embedding Posts

Did you know you can embed public Facebook posts onto your website? It’s simple and a great way to add visual content to your site. First, navigate to the post and click “embed post” from the drop down menu.

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A box will pop up with a code, which you will need to copy and paste into your website.

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Embedded posts are a great way to post testimonials, include examples, quote sources, show off your best content, and more!

  1. Friendship Pages

This feature was developed during a Facebook Hackathon. It is basically a timeline, but for a relationship instead of one person. It gathers all the communication (posts, replies, tagged photos, etc.) that involve you and a friend you choose, and places it all in the Friendship Page. You can view these posts, and even personalize the cover photo and profile picture.

To access the page, go to your friend’s profile and click and select “see friendship” from the dropdown.

  1. Play Chess With a Friend Through Messenger

Who doesn’t love a competition of intelligence and strategy between friends? Simply type “@fbchess play” into a conversation with a friend and Messenger will bring up a game of chess. To move type in the phrase “@fbchess” followed by the letter of the piece (K for king, Q for queen, B for bishop, N for knight, R for rook, and P for Pawn) and the letter and number of the location‑For example, “@fbchessPe4” would move a pawn to square E4. If you get confused, type in “@fbchess help.” If you wish to end a match, type in “@fbchess resign.” To pick which color to start with, type “@fbchess play white” or “@fbchess play black” (white goes first).

  1. Play Basketball With a Friend Through Messenger

Maybe chess isn’t your thing. How about a friendly basketball competition? Simply send a friend a basketball emoji and then click on the sent image to begin the game. The scores will be logged in the message feed so you can brag (or listen to bragging) easily.

To play the game, flick up on your phone to launch the ball into the hoop and try to get as many in as possible.

Facebook for personal use offers hours of endless entertainment, from dominating at a basketball game to reminiscing over old memories when viewing the Friendship Page. Facebook is a great tool for businesses as well. If you’d like help utilizing the benefits of Facebook for your business, simply call us or email us today! We are here to help with any aspect of business building, including social media marketing through Facebook.

Facebook Removes the 20% Text Rule

To the joy of marketers everywhere, Facebook finally altered the 20% text rule! This recent change will provide more flexibility and freedom to marketers, while likely impacting the ad experience for Facebook users. Below we break down some common questions about this recent change.

What was the rule before the change?

20%Previously, Facebook rejected ad requests where more than 20% of the image contained text. This caused frustration among marketers whose ads were rejected for containing just barely too much text, and for brands whose logo was text. Some arguably creative and effective ads were also rejected due to containing too much text.

Why did this rule exist if it caused so much frustration?

Facebook, as it repeatedly claims, is all about the user experience. Part of the user experience is the appearance and feel of the timeline. The line of thinking from Facebook went something like this… if ads appeared on timelines containing massive amounts of text, the timelines would appear cluttered and users would be less satisfied with the look of their timelines. Preventing advertisers from using too much text also helped push advertisers to make more creative ads that focused on “showing” rather than “telling,” since you rely on words to “tell.”

So with this change, can I now use as much text as I want on ads?

 

carrots-673201__180Marketers are now given the option to use photos in their ads that contain more than 20% text. No longer will beautiful ads be rejected for containing just a little bit too much text-marketers rejoice! The new change means Facebook will not stop advertisers from using an image simply because of an abundance of text (other restrictions, such as inappropriate images, still apply). However, Facebook still is pursuing the user experience as the priority. While it removed the “stick” form of motivation (punishing users for ads with too much text by preventing those ads from being published), it simultaneously implemented a “carrot” approach of motivation (providing an incentive to still use ads with minimal text). So even though it may not be a requirement, they still are going to make sure marketers keep limiting text at the top of their minds.

So, why would I still want to use ads with minimal text?

First, ads with too much text are not visually appealing. They make the photo appear cluttered and busy, two things you want to avoid because viewers will likely skip over it. Of course, there are exceptions where the cluttered and busy look is used to make a creative point, but generally speaking it’s a good idea to limit text from a graphic design standpoint.

thumbs upSecond, using too much text will negatively affect the amount of people who see your ad. Facebook has said that, given the same budget, ads with more text will reach a lower number of individuals than ads with less text. Hence the carrot again. They will motivate you to do what they like by giving you more views. Facebook won’t stop you from using too much text, but it makes it clear it is in the best interest of the marketer to continue using minimal text.

How will I know if my ad still uses too much text?

Images uploaded for ads will be placed into one of four categories. The one marketers should aim for is “image text: OK” because it will see no negative impact on reach. These photos contain no or minimal text. The next category “image text: low” sees a slightly limited ad reach. The third category “image text: medium” may see limited ad reach. The fourth category “image text: high” may not even reach the intended audience at all. When advertisers upload a photo in the grid tool, Facebook will let the user know which category the photo falls into.

 

Pros and Cons of the Facebook’s Redesigned Like Button

You’ve probably noticed by now the new lovable little emojis popping up on your Facebook feed similar to the “like” button. It’s part of a significant redesign of Facebook’s iconic “like” button to provide users with a variety of quick empathetic responses.

Users can still use the traditional “like” button if they wish, but can also choose “love,” “haha,” “wow,” “sad,” and “angry” buttons. Simply hover the cursor over the “like” button and these options will pop-up.

If you are working on a mobile device, you have to just hold the “like” button and the options pop up.Like thumbs up

While this offers more options for consumers and casual Facebook users, what do these mean for a business’ social media? Will these provide any benefit for the businesses, or will it actually hurt a business trying to see more engagement or comments? It’s too early to tell whether this will be overall beneficial for businesses, but below are some pros and cons of this Facebook change:

PROS

  1. The emojis provide an easy way for audiences to engage with organizations, and it provides
    a bit more emotion. As usage rates of social media on mobile devices increase, ease of use is becoming increasingly important for online consumers. Individuals may not go through the hassle of typing out a comment on a phone, but may take a few seconds to respond with an emoji that offers them a variety of ways to express themselves.
  2. The emojis provide more ways for audiences to engage with organizations in a customizable way. Granted, the “like” button is an effective tool to express a positive reaction toward a post or show support for the idea within the post. However, there’s a lot it cannot do. The introduction of more responses allows audiences a variety of empathetic responses, which in turn can provide organizations more insight into the minds of their audiences.
  3. The number of emojis is small enough to empower engagement while avoiding overwhelming audiences. The paradox of choice, backed by research by psychologist Barry Schwartz, argues more options can overload people and result in their choosing to not make a choice or regret the choice they did make. Other social media platforms offer so many emoji options that many people end up not choosing any of them. Having six options is enough to provide the benefits of freedom of speech and autonomy that audiences love without the drawback of reducing audiences’ decision making ability.

CONS

  1. The emojis increase the difficulty of an already difficult aspect of social media marketing: measurement. It’s hard for marketers to know what, and how, to measure social media efforts and ROI. Introducing more variables to measure makes those decisions of how to approach analytics more challenging, and raises new questions to answer—for example, should a “love” count the same as a “like”? And is angry a good thing? Is someone showing the emotion of anger against your post, or supporting the post if it is a negative tone-as in it also makes them angry?
  2. The emojis may actually reduce engagement. It’s great that people may use the “like” button given the added options, but at the same time people may choose to use emojis over commenting. By providing audiences the opportunity to say more with less words, audiences may in turn end up simply using less words in general and decrease the amount they provide valuable audience insight through commenting.
  3. More options for engagement mean more data the Facebook algorithm can collect. This isn’t necessarily inherently a bad thing, but it could be a drawback if the data is used to determine how many people see your business post. While it’s not certain yet how Facebook will use that new data, it’s possible businesses whose audiences don’t utilize the emojis could see a drop in reach and engagement.

People have asked Facebook for a “dislike” button for years, and this is their response. Right now, it is new and exciting, but time will be the judge on how well this new engagement works, and more importantly, how it impacts the business side of Facebook. We do know that this will impact the field of social media marketing and the numerous organizations relying on social media for advertising, whether it will be a positive impact is left to be determined.

If the thought of trying to understand and master yet another drastic change to social media makes your head spin, don’t fret! Alpine Small Business Solutions is here for you. We can handle your social media marketing, or any other aspect of business building you would like assistance with. Just shoot us an email or call us up.