Category Archives: Online Business Manager

The Dirty Truths Nobody Told You About Hosting a Virtual Summit

All this talk about hosting a virtual summit has you excited. What you don’t know are the dirty truths most people fail to mention. If you dive into a virtual summit without being prepared, you will end up in over your head. Virtual Summits take months of planning and organizing to successfully execute. I can’t stress enough that you won’t be able to complete a virtual summit by yourself. You will drive yourself crazy without some additional support!

Here are a few areas that we know from experience it is great to bring in another set of eyes on.

#1 Test Equipment in Advance

This seems like a no-brainer but as a small business owner, it’s easy to put the equipment aside, forget about it and worry about all the other things on your to-do list. Then when push comes to shove, you set up last minute only to find out– %$#@! Technical difficulties! Please get your video, microphone, and programs all set-up well in advance and practice using them with friends and coworkers! That way if you come across any issues you can call over your techie friends to help you set it up and you’ll know how everything works before the big day comes. It is best to make sure you are super confident in the technology. You don’t want technology to be a stressor when you are trying to rock it!

#2 Customer Support

Summits aren’t an evening task. They take time. You will be out of office for a good period of time so who is going to hold down the fort and answer to those emails while you’re away? What all the offers or details you are selling? The people trying to connect but are having trouble? Someone needs to be on call for customer support. Your people want answers! Have help with your customer service, and make sure that person is in the loop of the product/service so they can best help your audience. Your customer support team is the first touch to the business. Make it great! Be sure to plan for this well in advance so you can relax during your summit and not worry whether your business will still be there when you get back!

#3 Design/Marketing Campaign & Promotion

Let’s face it, you’re not a jack of all trades, and you are definitely not a designer! Designing and digital marketing are really in-depth processes, and when they are done right, it is very successful! Leave this to the pros to help promote your virtual summit. This will be the face of your summit and you want to look professional and have eye-catching branding and design.

#4 Website & eCommerce

You will be busy planning content for your upcoming interviews and you’re not about to dive into all that code jumble! It is important that your summit/membership website and ecommerce for both are all set up and running correctly well in advance. Find a developer who can support you and execute this correctly. The last thing you need is frustrated customers who can’t buy your All-Access Pass which means lost revenue for you!

#5 Schedule Planning and Organizer

Different States, Countries, and Time zones – Oh my! The number of guests you will be interviewing during your summit may be shocking. Four to Five speakers will not suffice. Expect to be interviewing around 25-30 people in your industry. Trying to schedule and plan interviews with this number of people from all around the world is no task for you! Let someone else take this lead and set up these meetings for you.

#6 The Aftermath

Congrats you successfully made it through your summit, which means you get to jump right back into your normal routine. WRONG! You still need to consider sending out thank you notes to all the speakers and make sure your all-access pass members have sufficient customer support. Did they get their log-in information? Can they log-in? Can they access the content? This is where a customer support specialist will aid you otherwise you will lose your mind trying to answer all the tickets. Not to mention the thank-you letters…that’s 30 letters you need to write! Maybe that is best handed off to an assistant who can help execute those letters.

Whew! Exhausted yet? This is what I am saying, you need to enlist help to make sure the overall summit is outstanding and you look amazing. Make sure you have the right team in place to manage that-you can always contact us at Alpine Small Business Solutions.

7 Essential Tools You Need to Launch a Virtual Summit

Now that you are convinced why a virtual summit is a great idea for your business, here is a rundown of the tools you will need. Running a virtual summit doesn’t need to be expensive, but keep in mind the outcome will be equal to what you put into it. You don’t need to buy a professional several-thousand-dollar video and microphone set-up, but you don’t want to buy a $20 one either. Let’s meet somewhere in the middle and here’s a few of our favorites:

#1 Webcam

Unlike podcasts, a virtual summit requires a webcam. High quality helps to engage and keep your viewers interested. While most laptops, desktops and phones do have a webcam built in, they are usually not the best quality. Some smart phones do have a great camera, but lack in microphone quality. Besides, it’s much easier to manage broadcasting when you have a set-up at your computer station. Trying to do it all mobile proves to be a challenge.

You do not want to purchase a webcam that is less than 1080P since most services like YouTube often compress your videos. You can combat this by starting out by recording at higher quality.

The Logitech HD Pro Webcam C920 is a great middle-of-the-road USB option! It has a 73% 5-star rating on Amazon with a substantial amount of written customer reviews, which make this camera a very promising one. It offers widescreen video calling, automatic low-light correction, and works on all computers.

#2 Microphone

Webcams almost always come with a built-in microphone, but again the quality will never be as good than if you invest in a separate USB microphone. A microphone is just as important as your video; what good is a virtual summit if nobody can understand a word you are saying? You do not need to dive into professional recording equipment for this. Just look for a microphone that is recommended for podcasts and gaming with noise cancellation.

The CAD GXL2400 US Microphone is a great option that won’t break the bank. It promises to produce studio-quality output and a shock mount that will allow for it to sit at a comfortable height at your desk. It has 4/5-star review with great customer reviews and the best part is it’s only $30!

#3 Video Recording Software

You need software that allows you to see, hear and interview your guest speakers. You have two ways you can approach a virtual seminar:

If you want to do live broadcasting, I recommend using YouTube.

If you want to record the interview so you can broadcast at a later time, we highly recommend Zoom. It’s a web-based webinar program that’s free for up to 2 attendees.

#4 Video Editing Software

It doesn’t matter what video editing software you use. It is up to you to use whatever tool you feel most comfortable working in. There are complex video editing software costs hundreds of dollars, but there are many free options as well. If you have a Mac computer your computer already comes with iMovie which is simple and easy to edit your videos. Another great option is Camtasia where you can create a screencast, add callouts, and more. You can even edit your videos inside of YouTube for free!

#5 Video Host

YouTube is the largest video hosting platform out there. It’s great if you want to broadcast live or later date. Vimeo is another good choice. Both work great and both can embed the video on your own website or create an easily shareable link.

#6 eCommerce & Membership Site

Shopify is hands-down the best ecommerce plugin for your website. Eventbrite is another option to sell tickets for your event if you don’t sell or plan to sell products from your website. Both are secure and easy to use.

You might have to get creative in how you sell your all-access pass because your customers will need a way to log-in to the membership site. An example could include adding these customers to a separate mailing list and giving them a log-in and password to the membership site. This same mailing list could be used to market a new product/service as mentioned in the last article.

Shopify is good if you want to do implement order add-ons or physical products supporting your virtual summit and brand like t-shirts, hats, pens, etc.

However, Eventbrite is free and extremely user friendly. You can link it to social media and has several different customization options such as making it a public or private, set a limited quantity of tickets available, reserved seating, free/paid/donation ticket, and more!

#7 Backdrop

This is optional, but you want to consider a backdrop for your recording area so you look professional. This could be something as simple as a plain sheet or blanket pinned up on your wall. If you opt-out of a backdrop be aware of potential distractions or items in the background of your video.

There you have it…all the basics without breaking the bank. If you need more help in setting all this up or tips from our pro, contact us at Alpine Small Business Solutions today!

5 Ways A Virtual Summit Can Increase Your Income in 90 Days or Less

Your small business has been going great: steady income, returning clients, your email list is now considerable, you have an interactive and large social media following. Great! However, in the last few months you noticed a decrease in growth. You’re not losing, but you’re not gaining either. Everything was growing rapidly. So, what gives?

It’s not uncommon for businesses to hit a plateau. The good news is, there’s a few things you can do to get out of this rut! One of the best ways I’ve found is to host a virtual summit. If you don’t know what a virtual summit is, it’s essentially an online conference. The host is the one who organizes and brings experts together for interviews. The catch, however, is that the summit is only broadcasted for a certain period for online attendees to watch and learn from.

Live streaming and limited-time broadcasting is a great tool to add to your marketing tool box. The limited aspect of these brings urgency amongst your potential attendees which make them more likely to act on it. Television has been using this tactic for ages! How often have you heard someone say, “I have to be home by 8pm to catch the season finale of -insert tv show here-!”

Here’s five ways you can use a virtual summit to increase your income in under 90 days!

#1 All-Access Pass

An all-access pass is to your virtual summit as Netflix is to tv shows. This is the most popular way you can increase your revenue via virtual summits. Some people will not able to attend your virtual summit during your limited broadcasting event due to a busy schedule, sickness, or anything else life throws their way. However, these customers still crave the information!

Free ticket holders can view the broadcast for a limited time, which in turn peaks interest in an all-access pass, which is a membership area containing all the video content, so that they do not miss a single interview! Another tip is to use price-increases for all-access passes. By increasing the price when your summit starts and when it ends, you can encourage more people to buy.

To further increase urgency and to encourage purchases, you can try offering a limited quantity of all-access passes.

#2 Order Add-Ons

An order add-on is an offer asking the customer if they would like to add an item to their cart prior to check-out. Another wonderful way to increase your income with virtual summits are add-ons. This can be a product you already have that is relevant to their interests, or a product exclusive to the virtual summit. You might want to consider offering a small discount for orders over a specified dollar amount to encourage order add-ons!

#3 Sponsorships

In essence, your virtual summit is an event. This is an amazing opportunity for companies to financially support you in exchange for publicity. There’s a few ways in which you can implement this, either by displaying their logo on your home page or making mention during your interviews.

 

#4 Physical Products

I can’t express enough how important branding is! Branding your virtual summit and producing and selling items like t-shirts, pens, hats, or other merchandise will help build brand awareness for both your business and virtual summit. Loyal customers will be happy to rock your swag which doubles as free advertisement!

#5 New Product/Service

After your summit is done broadcasting, you will have a shiny, new, email list of followers! They will be enthusiastic to learn more about your topic and seek more of the content you offer. This is absolutely a great opportunity to influence this email list and launch a new product or service for them. A great idea is to create your virtual summit around new products or services you wish to incorporate so that you continue to build interest and grow your audience!

Ready to try a summit? Give us a call and we will be happy to help.

Back to School Organization for the Entrepreneur

Number 2 pencils are being sharpened, school buses are traversing through the city, kindergarteners are waddling around wearing backpacks as big as they are – it’s back to school time once again!

The start of the school year is a natural fresh start in our calendars, regardless if you are sending children off to classes (or heading off to class yourself). It’s a time to shift gears from hopping aboard the boat at the lake to hitting the books. Back to school organization is just as important for entrepreneurs as it is for students.

Get ready to start the year strong with our back to school organization guide for the entrepreneur.

  1. Get Your Schedule Sorted Out

Students rely on a schedule to be where and when. Sure, you may not have to report to geometry in room A203 anymore. But that doesn’t mean you shouldn’t follow a schedule.

It’s the paradox of the entrepreneur life. You hold autonomy over your schedule, but you should use that autonomy to set restrictions. Ask any successful entrepreneur and they will tell you a schedule is key (not convinced? Check out this post on why you need to set your work hours when you work from home).

Take some time to develop a work schedule that will work for you. Maybe your peak productivity hours are early morning and late afternoon. Schedule your workout for the midday slump. Maybe at 3 you need to shuttle your kiddos around to after school activities. Start your workday a bit earlier. Making a schedule sets you up to be organized and ready to rock this year.

  1. Stock Up on Supplies

Most stores host back to school sales for supplies like paper, pens, post-it notes, and even electronics. Conveniently, all tools you use to run your business! Take advantage of these sales and stock up on anything you will need throughout the year.

If you are lucky enough to have a storage area, pack it to the brim with discount supplies. If you haven’t already, make sure your supplies are organized and easily accessible.

  1. Get Ready to Learn

Students everywhere are getting ready to learn and so should you! Plan out a duoable learning schedule you can follow throughout the school year.

Maybe you take an online course through Udemy where you dedicate one hour Tuesday evenings to. Maybe it’s reading a business development book for twenty minutes a day (try this list of top books every entrepreneur should read). Always be learning. It’ll make you a better entrepreneur (and more well-rounded person).

  1. Gather Up the Timelined Checklists

Checklists are a great organizational tool. They help you remember those dozens of small tasks you need to do without letting something fall through the cracks. Checklists are your friend. At the start of the school year, collect ones you will rely on the following months.

Here are a few we recommend:

  1. Test Out Productivity Hacks

Productivity hacks are great. They let you work smarter, not harder. Pick a few new productivity tricks to try out this school year. You can even pick a new trick each month to continually make yourself more effective.

Here’s a round-up of some great tips to get you started:

Use these organization tips to start your school year off right. Don’t forget, Alpine Small Business Solution is always here to lend a helping hand. We can assist with any aspect of business building. Let us help your company grow this school year. Reach out today with a quick call or email to get started.

Your LinkedIn Personal Branding Strategy Guide

For many of us, LinkedIn is a heck of a lot like eating enough vegetables or reducing the sugar in your diet.

You know you’re supposed to do it. You know you can benefit from it. But in the hustle and bustle of life, making and implementing a LinkedIn strategy consistently falls down to the bottom of your to-do list. And it never gets done.

Luckily, effective LinkedIn practices really do not take much time at all. A few minutes each day, week, month, and quarter can make a world of difference developing your personal branding.

Below is our recommended LinkedIn personal branding strategy guide. Commit to a few extra minutes and watch your online presence become stronger!

Daily LinkedIn Practices

As an entrepreneur, you are already stretched pretty thin. I get it! The last thing you want is another item on your to-do list. Fortunately, this one really does only take a few minutes a day. If you need to, download the LinkedIn app on your phone so you can update it while waiting in line at the grocery store or during your commute.

  1. Post content. Like any social media channel, LinkedIn requires consistent quality posting to be effective. Aim to post every day Monday through Friday. Regular posting showcases your industry knowledge, since it shows you know enough to identify then read content from top industry players. When you add in your own commentary, it showcases your witty and intelligent analysis. To save time, you can batch posts with Hootsuite and curate posts by plugging your favorite blogs into Feedly.
  2. Interact with others. Social media needs to be social. Take the time to do something every day. Support others’ career efforts by “liking” their job anniversaries or new gigs (or, even better, shoot off a personal message). Comment on articles posted by others to add your intelligent voice into the world.

Weekly LinkedIn Practices

At some point each week, make sure you are completing the following tasks.

  1. Look for new contacts. Your network should always be growing. Attending networking events is a huge asset for this, but even just looking for people you know each week can massively grow your community. LinkedIn will suggest contacts for you in the “My Network” section, making it easy to continually be connecting. You can also look through profiles of those you know to see if you have mutual contacts.
  2. Interact in LinkedIn groups. LinkedIn groups are a valuable networking tool that gather like-minded professionals together. Aim for a smaller number of groups that you interact with frequently. You can search for groups here. Once you find groups, check out our post for best group practices.

Monthly LinkedIn Practices

Each month, take the time to accomplish the following tasks.

  1. Add in portfolio content. Ideally, each month you will be doing several projects that can be showcased in a portfolio. LinkedIn allows you to add in these pieces to display your amazing work. Take advantage of it! Adding in one or two projects a month can really round out your profile.
  2. Promote your profile elsewhere. If you maintain a personal branded Facebook or Twitter, create a few posts directing those audiences to your LinkedIn. Mention your profile in blog posts or a newsletter. Do a little bit of marketing each month to draw more people to your profile.
  3. Write blog posts. Well-written articles really help showcase your expertise. Taking the time to whip up one or two 500 word articles a month helps build your brand as a knowledgeable player in your industry.

Quarterly LinkedIn Practices

Each quarter, take time to comb over your profile and make any necessary tweaks.

  1. Examine your keywords. Your LinkedIn profile should be search engine optimized of course. But as your career develops, so might your career aspirations. Maybe last quarter you were more focused on general virtual assistant services, but recently you’ve delved into the world of social media marketing and love it. Adjusting your keywords can help make your profile appealing to different job recruiters. Use Word Cloud Generator to paste your LinkedIn text to see which keywords are most common (and adjust if they do not match your targeted industry keywords).
  2. Add in any new developments. Did you take a marketing class that you forgot to add in? Did your role shift at your current position and now you need a new description? It’s easy for these changes to happen without remembering to make adjustments on our LinkedIn. Going thoroughly through your profile each quarter helps make sure nothing important falls through the cracks.

When you take the time to build up your LinkedIn profile, it really can make a difference to your personal branding. Regular use helps paint you as an industry expert and someone others will really want to work with. It also serves as a self-reflection. Are you where you want to be in your career? What areas are you lacking experience? How can you re-adjust your strategy? Use your LinkedIn time to reflect on your career.

If you want assistance on setting up or building your LinkedIn profile, Alpine Small Business Solutions is here for you! Just give us a call or shoot us an email to get started.

A Case for Marketing with Promotional Products

In today’s fast paced digital world, the best form of advertising is online and social media right?

Wrong.

In many cases, you are better off marketing with promotional products. You know, those pens/bags/shirts/mugs/other random assortment of items branded with a company’s name and logo.

Sure, you may roll your eyes a bit when you get a pen from your dentist. Gee thanks I’ve always wanted a dentist pen. But you still own the pen don’t you? And you still see that dentist don’t you?

The promotional products industry is valued to be more than $21 billion for one clear reason: it works.

There are a number of reasons why your small business can benefit from marketing with promotional products. 

More Bang for Your Buck

The cost per impression tends to be among the lowest for promotional products compared to other methods of advertising.

The breakdown goes:

 

Newspapers: 3.2¢

Prime-time TV: 2.5¢

Targeted mobile: 1¢

Internet: .7¢

Promotional product: .7¢

For highly cost effective marketing, go with Internet or promotional products. But as the following reasons show, promotional products often edge out Internet in other arenas.

Customers View Promotional Products Highest

When ranking different forms of advertising, consumers rank promotional products as the most highly regarded form. Internet advertising came in sixth and mobile advertising came in seventh. Put your money where the consumer trust is.

Customer Generation

Promotional products help at every stage of customer generation.

For raising awareness among the target audience, promotional products lead to 22% more referrals and 14% more leads. Promotional products also help increase response rates to direct mail marketing by 50%.

Promotional products create a favorable view of the company in 76% of people.

For turning leads into customers, promotional products turn 52% of people into customers.

Promotional products help you reach your target audience, woo your target audience, and convert your target audience into customers.

Customers Better Remember Your Company

Consumers remember your company better when it shows up as a promotional product over other forms of advertising.

They say 76.1% of consumers can remember the company name off of a promotional item given to them in past year. Only 53% could remember from a TV or print ad they saw in the last month. A mere 27% could recall from an online ad.

There are a few possible explanations for this discrepancy. Customers are blasted with online ads every day, so they learn to tune them out (or install ad blocker). Customers are not bombarded with promotional products daily, so the ad stands out.

Promotional products also lead to repeat exposure, while an online, TV, or print ad does not. There, the customer sees the ad once. With a promotional product, they can see it multiple times. About 73% of consumers used the promotional product in the last week and 45.2% used it at least once a day. And 58% of consumers keep the promotional product from between one year to four years. That’s a lot of exposure, helping customers better remember your company.

A Case for Promotional Products

Choosing the right advertising medium for your company is a never ending quest. Various factors affect the “best” option at this given moment: the budget, the campaign project, the target audience, etc.

Promotional products are unfortunately often overlooked as a solution in today’s electronic world, but they should not be. Promotional products may be exactly what you need for marketing your company! That simple pen/bag/shirt/mug/other random item could be the ticket to capturing the attention (and the payment) of your target audience.

If you want assistance implementing a promotional product marketing campaign, Alpine Small Business Solutions is here for you! Just give us a call or shoot us an email to get started.

Twitter Makes Changes to Their Character Limit…Again

Since Twitter launched in 2006, the character limit has remained constant. Users could say anything they wished, so long as it was confined to 140 characters. This number was loosely based off the 160-character text message limit, since Twitter was meant to be a sort of public text messaging service.

Users have complained about the character limit restriction (while simultaneously arguing that removing the character limit would kill the platform). Ah, the fickleness of the consumer.

Twitter’s newest attempt to appease consumers and improve the functionality of their service took the form of changing how replies work.

How Twitter Replies Used to Work

Previously, a reply would involve a tweet beginning with “@username” and then the user’s message. The username character count went towards the 140-character limit. If a few users were involved in the conversation, the character total quickly got eaten up. It also made it difficult to actually see the message content since it was after a long string of usernames

The Recent Change

Now, the Twitter handle in a reply will not count against the 140-character limit. Instead, there will be a message at the top of the tweet saying “replying to…” with the list of usernames in the conversation.

The main reason for this change is user-friendliness. Removing the usernames from the word count allows users to fit more information in their message, potentially improving the quality of discussion.

Twitter’s goal is to make conversations easier to follow, allowing users to focus on the discussion of the tweets and not the lists of those in the discussion. Tests done by Twitter found this change led to more people engaging in more conversations, so it’s reasonable to believe this change affects conversations.

The Drawback

With every change, people grumble. People grumbled when Twitter’s algorithm changed. People grumbled when the Facebook newsfeed look changed. People will always grumble.

Right now, the biggest complaint people have over this change is the potential for trolling. Now that the usernames don’t count for the character limit, users can tag a ridiculous number of people in their messages. Since people can be tagged and dragged into conversations without their consent, this can become a huge annoyance rather quickly.

Future Changes to the Character Limit

In the past few years, Twitter has tweaked what counts towards the character limit. Other changes included not counting photos, GIFS, or quote tweets as part of the limit. The next logical change would be to not count URL links as part of the word count. An argument can be made that links are comparable to photos. Neither are usually meant to be the whole message, but rather a supplement to the message itself. There’s no word yet on whether this change is being considered by Twitter staff.

Should a Virtual Assistant Have Insurance?

One nitty gritty detail about working as a virtual assistant is insurance. But how do you know which you need when there are so many choices? Errors and omissions insurance? Business owner’s policy insurance?

There are a plethora of options. There’s insurance most people get through their companies, like health insurance. There’s insurance common for people who work from home, like business interruption insurance. And there’s insurance for every scenario and disaster under the sun.

With so many options out there, it’s easy to get overwhelmed. (Or even talked into insurance you really don’t need!) But, you can be fine with minimal insurance (unless you’re running your own company). Below are the basic insurance options most likely to benefit virtual assistants.

Business Personal Property Insurance

You can’t work as a virtual assistant without your tools. Your computer, phone, and desk are some of the invaluable resources you use to get things done. But, what happens if these are stolen or damaged in a natural disaster?

Unfortunately, most home insurance policies do not cover your home business office. It’s worth a check of course (hey, maybe you’ll luck out), but odds are you’ll need to buy this separately. You can add coverage of business related property as a rider to your home insurance policy.

In most cases, this is a worthwhile investment. You can skip this one if your equipment isn’t worth much or the odds of theft or natural disaster are low.

Business Interruption Insurance

This insurance protects you if your business premises and equipment are temporarily unusable (like after a fire). You’ll get compensated for your loss of income and your operating expenses. Sometimes, the insurance covers expenses for temporarily re-locating to a new location.

This insurance is added to a property insurance policy or is included in a package policy.

You’re fine skipping this option if it’d be easy for you to work from somewhere else or get replacement equipment (like temporarily borrowing someone else’s computer). But for those who would be stuck if anything happened to their office or equipment, you’ll want to be sure to make this investment.

Disability Insurance

Accidents happen. A car wreck, illness, or other outstanding circumstance can hit you out of nowhere, and leave you unable to work.

That’s where disability insurance comes into play. Disability insurance helps you when you can’t work due to illness, injury, or accident. Hopefully, of course, those scenarios never happen! But if they do, you’ll get income replacement checks so you’re not temporarily out of a source of income.

Disability insurance is especially important for virtual assistants. You can’t rely on vacation days or sick leave to buy you time while you heal like you could in a traditional job.

If you’re in the early stages of being a virtual assistant (and making minimal income), then you can hold off investing for a bit. But, you’ll want to buy disability insurance once you start relying on your virtual assistant income. It’s one crucial step toward preparing for the unexpected in your work life.

You’ve got a few choices in choosing a disability insurance provider. If you’re married, you may be able to buy a policy through your spouse’s carrier. Also, you can get insurance from an individual provider or the Freelancers Union.

Health Insurance

Your health should be a priority in your life. Being able to afford treatment, doctor’s visits, and medications is a crucial part of that. Even if you’re a young and healthy person, these costs out of pocket add up fast. Since you’re not able to get health insurance through an employer, you’ll need to get this one on your own.

Fortunately, you have several options. If you’re married, check out your spouse’s policy. You can join the Freelancer Unions’ National Benefits Platform. You can go through a faith based health care sharing service. Check out your state’s health insurance marketplace. Look into an individual private insurance company.

When choosing a plan, keep in mind what medical services you need and what prescriptions you need covered.

At the end of the day, the insurance you need depends on where you’re at. Brand new virtual assistants can wait longer. Once you start taking in more clients and income, consider getting coverage. Insurance is a tedious topic, but it is important to know what your best options are. It’s just one of the many pieces to get into place during your virtual assistant career journey!

Maintaining Your Sanity While Working From Home

Working from home as a virtual assistant is a massive blessing. But sometimes, bad habits can sneak up and make it a curse. Suddenly, we’re frazzled workaholics with a glaze over our eyes. Suddenly, it’s 3pm and we haven’t left our bed or showered. Suddenly, we’re never fully present with our families and are always glancing at our emails.

The work from home life can be whatever you make it (that’s part of the appeal, right?) But sometimes we make it into an exhausting and draining experience- when it doesn’t need to be!

Maintaining your work-life balance while working from home takes some proactivity. Ironically, we need to set boundaries to enjoy the freedom of this lifestyle. Below are some action steps you can take to proactively make your life as a virtual assistant working from home as stellar as it should be.

Create a Regular Schedule

You’re probably thinking, Jessica that’s exactly why I don’t want to work a 9-5! I want to set my own hours and be a free soul working when I please.

And that’s great. In theory.

What actually happens when we fail to structure our day isn’t the balanced relaxed utopia we imagine. It’s a day where work sticks its tentacles where it doesn’t belong. We don’t disconnect from work, and it dominates our thoughts during dinner, during playtime with your kids, during your resting time. Before you know it, you’ve slid into workaholic habits never being able to turn off your work brain.

Creating a regular schedule isn’t about setting rigid 9-5 work hours. It’s about being intentional about separating your work time from your life time. It ensures you stay productive while working…and then leave it at work when you’re finished. When there’s no set lines between work and life, usually work takes over.

You don’t need to set 9-5 regular hours. Maybe you work in the mornings and late evenings when you’re most productive, and schedule a workout or social lunch during your afternoon energy lull. You can plan your day so it works best for you. And each day does not need to be the same. Maybe on Playdate Tuesdays you work from 8 to 10, then 12 to 6. That’s fine! The important thing is clear boundaries of your time.

And please, please, please schedule a cut off time for work! Whether it’s 5 or 8, you must have a designated “no more thinking about work” time. It’s amazing how quickly you will get drained when you lack an end working time for the day.

Designate a Work Area

Just like you need boundaries with your time, you need boundaries with your space. Find a place in your house that’s just for work. Ideally, it will be a separate room. But, if you don’t have the space for a full office, that’s okay. Maybe you can set a desk in your bedroom or the living room. What’s important is you have somewhere to go with minimal distractions.

When you’re setting up your work area, treat it like a real office. Fill it with supplies. Use a desktop calendar. Hang up photos of your family and decorate it. If it feels like a sterile box, you won’t want to work there. Showcase your personality to make it more inviting.

Designate a No Work Area

There are places in your home you shouldn’t work, like the dining room where the family gathers for dinner. Make sure there are clear areas where no work (or thoughts of work) are allowed so you can be fully present during family and relaxation time.

Take Regular Breaks

Sometimes, we get so into our flow we don’t realize we’ve been working for hours straight. The best way to fight stress and burnout is proactively, so it’s important to avoid this work grind. Schedule breaks into your day. Maybe it’s 10 minutes every hour with a half hour lunch break. Maybe it’s the Pomodoro method, where you work for 25 minutes and take a five-minute break. Play around with different strategies and find what works best for you.

Leave Your House

When you work from home, there’s a weird resistance about leaving. Maybe it’s the effort of gussying up to go out in public. Maybe it’s the drive time that could be spent working or resting. Maybe it’s Newton’s third law: an awesome virtual assistant at home will stay comfortably at home unless acted upon by an outside force.

Make sure you don’t become a hermit! You can meet up with your traditional office worker friends for lunch. Grab a happy hour with friends. Enroll in a weekly yoga class. Do something to make sure you leave your house at least three times a week.

Establish Boundaries with Your Family

This isn’t about becoming one of those scary “don’t you dare interrupt me while I’m working” work witches.

It’s about protecting the time you work and protecting the time you’re with family to make sure you’re fully present in each one.

Talk with your family members about what your work from home arrangement needs to look like. Go over when it is, and isn’t, appropriate to interrupt you at work. Go over when it is, and isn’t, appropriate for you to leave family time to go work. Make sure every family member feels heard, and is comfortable and clear with the conclusion you agree to.

Dress Like You’re Going to Work

But Jessica, isn’t one of the best parts of being a virtual assistant being able to work in PJs and sweats? Comfort for the win!

Some people (very few mind you) can work in grunge clothes without it affecting their work. Good for them!

But most of us experience a little phenomenon called “when we wear lounge around clothes, we tend to work in a lazier mindset”

Dressing for work helps shift your brain from relaxed mode into work mode. You can still rock a comfortable outfit, but try a step above the old ripped PJs.

Of course, if you’re work isn’t affected by what you wear then wear those PJs with pride!

 

When a VA Needs a VA

So, here’s a conundrum: when should you hire someone to do your job? At first glance, that may seem ridiculous, right? Why would you hire someone when you can do it?

But, in some cases, that’s exactly what you should do! Hiring yourself a virtual assistant can actually be the best business move.

You can probably rattle off several benefits to using a virtual assistant. You know, the list you use when you’re trying to land a client. But have you ever stopped to realize those benefits of using a virtual assistant apply to you too?

There are two great situations when a virtual assistant should hire a virtual assistant.

Situation One: When you want to keep a client, but can’t meet all their needs

So, you just found a great client. Congrats! But, something about the gig is beyond your ability. You don’t have to sigh sadly and say goodbye. You can use a virtual assistant to fill in the gaps.

Maybe you lack the right equipment for a project. A small portion of the work involves using Quickbooks. The occasional editing project requires Photoshop. It won’t be enough hours for you to justify buying whatever software, but it still needs to be done. Hire a virtual assistant with the right equipment to handle those tasks for you. It’s a win-win. The client gets every need taken care of. You don’t have to dump money on something you’ll hardly use. You pay it forward supporting your fellow virtual assistant in giving them a small gig (hello karma!).

Maybe you lack the expertise for a task. The client needs you to write blogs (your forte!) but also needs help coding a site (your worst nightmare!). Part of the gig requires creating social media posts, which you know nothing about. The client wants you to occasionally call their customers, and speaking on the phone terrifies you. Pass off the task to a better suited virtual assistant. Again, it’s a win-win! The task gets handled by someone more qualified, making the client happy. You can avoid tasks you’re uncomfortable with. And you support your fellow virtual assistant (more karma!)

Maybe you just lack the time. It’s a busy season right now, and you can’t keep up. You don’t have to drop a client, and you certainly don’t have to run yourself ragged or drown trying to keep up. You can hire a virtual assistant to take on some of the load. A virtual assistant can be hired for a short-term project or two, or become a permanent member of your team. Whatever better fits your need, you’ll benefit from the helping hand.

Situation Two: When you want help managing or growing your business

Maybe your need is internal. You need help maintaining the status quo, or you’re ready to take things to the next level. A virtual assistant can be a great help with business building tasks.

You can pass off little tasks that need to be done, but don’t need to be done by you. Things like data entry, scheduling, or addressing envelopes are great tasks to delegate. Do a time audit for a week to see the biggest time sucks. You may be surprised at how much time you spend with these little tasks that can be handled by someone else. Pass off anything that someone else can do 80% as well or better. For help finding specific tasks to delegate, use our delegator worksheet.

You can also pass off tasks that need to be done, but shouldn’t be done by you. Tasks that you lack the knowledge or experience for, like social media or SEO marketing, are well-suited for a specialized virtual assistant. Hiring a team member can help make sure these important business building tasks get done, and get done well.

You can also bring in a virtual assistant just for a fresh perspective. Maybe you’re working on an idea project and you need brainstorming help. Maybe you’re stuck and need an outside view. Maybe you’re hoping to change your approach, and could use fresh eyes to shake things up. Whatever the reason, a virtual assistant can offer a new perspective.

Before You Outsource to a Virtual Assistant

If you’re ready to hire a virtual assistant, make sure to do these three things first. It’ll make the hiring process a better experience for you both (why couldn’t everyone be a dream client like you?)

  1. Be ruthless about a task’s necessity. Stop and really evaluate whether the task even needs to be done. You’d be surprised how many things we do on autopilot, things that we should eliminate. As Timothy Ferris, author of The 4 Hour Workweek says, “never automate something that can be eliminated, and never delegate something that can be automated or streamlined.” You shouldn’t waste time outsourcing tasks that aren’t imperative. Make sure it’s necessary and cannot be automated before you delegate it.
  2. Make the process efficient. Look at the steps used for the task. Can you remove any unnecessary steps? Can you make any steps more efficient? Can you batch tasks for better productivity? When you make the process more efficient, it takes less time and costs you less money.
  3. Put all the needed information in one place. Give your virtual assistant a guidebook with everything they’ll need. Include passwords, step-by-step instructions, and an example if possible. Cut down on the amount of time you’ll need to explain the project. Make things as clear as possible for the virtual assistant to reduce the time spent asking questions. Plus, if the project is ever repeated, you’ll have a guide ready to go.

If you’re ready to hire a virtual assistant, consider Alpine Small Business Solutions! Our expert staff can help you with any project, so give us a call or shoot us an email today.