Tag Archives: Facebook

Pros and Cons of the Facebook’s Redesigned Like Button

You’ve probably noticed by now the new lovable little emojis popping up on your Facebook feed similar to the “like” button. It’s part of a significant redesign of Facebook’s iconic “like” button to provide users with a variety of quick empathetic responses.

Users can still use the traditional “like” button if they wish, but can also choose “love,” “haha,” “wow,” “sad,” and “angry” buttons. Simply hover the cursor over the “like” button and these options will pop-up.

If you are working on a mobile device, you have to just hold the “like” button and the options pop up.

While this offers more options for consumers and casual Facebook users, what do these mean for a business’ social media? Will these provide any benefit for the businesses, or will it actually hurt a business trying to see more engagement or comments? It’s too early to tell whether this will be overall beneficial for businesses, but below are some pros and cons of this Facebook change:

PROS

The emojis provide an easy way for audiences to engage with organizations, and it provides
a bit more emotion. As usage rates of social media on mobile devices increase, ease of use is becoming increasingly important for online consumers. Individuals may not go through the hassle of typing out a comment on a phone, but may take a few seconds to respond with an emoji that offers them a variety of ways to express themselves.
The emojis provide more ways for audiences to engage with organizations in a customizable way. Granted, the “like” button is an effective tool to express a positive reaction toward a post or show support for the idea within the post. However, there’s a lot it cannot do. The introduction of more responses allows audiences a variety of empathetic responses, which in turn can provide organizations more insight into the minds of their audiences.
The number of emojis is small enough to empower engagement while avoiding overwhelming audiences. The paradox of choice, backed by research by psychologist Barry Schwartz, argues more options can overload people and result in their choosing to not make a choice or regret the choice they did make. Other social media platforms offer so many emoji options that many people end up not choosing any of them. Having six options is enough to provide the benefits of freedom of speech and autonomy that audiences love without the drawback of reducing audiences’ decision making ability.

CONS

The emojis increase the difficulty of an already difficult aspect of social media marketing: measurement. It’s hard for marketers to know what, and how, to measure social media efforts and ROI. Introducing more variables to measure makes those decisions of how to approach analytics more challenging, and raises new questions to answer—for example, should a “love” count the same as a “like”? And is angry a good thing? Is someone showing the emotion of anger against your post, or supporting the post if it is a negative tone-as in it also makes them angry?
The emojis may actually reduce engagement. It’s great that people may use the “like” button given the added options, but at the same time people may choose to use emojis over commenting. By providing audiences the opportunity to say more with less words, audiences may in turn end up simply using less words in general and decrease the amount they provide valuable audience insight through commenting.
More options for engagement mean more data the Facebook algorithm can collect. This isn’t necessarily inherently a bad thing, but it could be a drawback if the data is used to determine how many people see your business post. While it’s not certain yet how Facebook will use that new data, it’s possible businesses whose audiences don’t utilize the emojis could see a drop in reach and engagement.

People have asked Facebook for a “dislike” button for years, and this is their response. Right now, it is new and exciting, but time will be the judge on how well this new engagement works, and more importantly, how it impacts the business side of Facebook. We do know that this will impact the field of social media marketing and the numerous organizations relying on social media for advertising, whether it will be a positive impact is left to be determined.

If the thought of trying to understand and master yet another drastic change to social media makes your head spin, don’t fret! Alpine Small Business Solutions is here for you. We can handle your social media marketing, or any other aspect of business building you would like assistance with. Just shoot us an email or call us up.

Business to Business Facebook Likes Don’t Count

NO! Say it isn’t true!!!

Yes, it is sad but true. B2B Facebook likes are not added to your business page’s like count. Facebook is set up with a complex algorithm that isn’t very business friendly. This algorithm determines many aspects of how Facebook works and what is seen by your followers.

If not getting all the likes you could isn’t depressing enough, actually only a fraction of your followers can see your status updates at any given time because of how Facebook’s algorithm works. This leaves small business owners in the hard spot of having to work hard to get every like they can and pushing consistent, quality content to get people to like and engage on their page. The more engagement you can get the more Facebook allows your content to be seen.

So should I still like their pages?

YES! Still like business pages with your business account, but also do it with your personal account. Engage with content that is relevant to you with your business account—like, share, and comment all you want, the page owner will greatly appreciate it. Just make sure you also like the page with your personal account so the business is getting credit for your like. As important as likes are in the Facebook world, engagement will take you page to a whole new level, so make sure you are posting quality content and talking with others in your field.

Is there anything I can do?

Yes! But you are going to have to pay for it or work for it. Facebook has ads and ways to promote you page to get a larger audience. There are also many organic tactics that a virtual assistant can help you set up to try to grow your page, but it is always an ongoing process. You have to work for those likes and engagement through persistence and content.

It is so unfair!

Yes, it does seem a little unfair to businesses out there trying to grow their page, but the truth is that is exactly what Facebook is trying to do as well. Facebook is like any other business, and they are trying to make money by having businesses promote their page to get followers and have their information be seen.

From small business owner to small business owner, help one another out. We all are trying to grow and get our word out there. Engage, comment, like, and share as much as you can, not only will it help the other business but it will be helping yours grow as well. Go team!

Top 5 Facebook Tools for Businesses

I was part of the social revolution before social media was even cool. I remember sitting awake on Myspace (remember Myspace?) for hours learning about people, friends and colleagues. It was captivating to have so much information at your finger tips and such a easy way to promote your passion and lifestyle.

Then over the years , Myspace went by the wayside and Facebook became a common household name. Currently Facebook has passed the 1 billion active users mark, and is said to be the largest social network in the world. Furthermore Facebook isn’t only for connecting with friends, family and co-workers, but also a powerful place for , many brands and businesses. Many small and large sized businesses have flocked to Facebook to connect with and market themselves with their target audience.

A large number of social media marketing tools have surfaced to help assist those companies with effectively managing their Facebook marketing activities to help gain the most from their time.

So, being that we love to help folks and businesses, we went out and found 5 of the top Facebook tools that are on the market for your use to help make your life easier. There’re simple tools to assist in engaging with your audience to the more complex tools for the more advanced marketing needs.

Hootsuite

A reason people spend so much time on social media is because they have to constantly switch from screen to screen, search for important information to post, think of new ideas, etc. every day. Hootsuite is a social management platform for managing multiple social accounts. It separates engagements and keywords monitored by columns known as streams.

The interface on all the different accounts has unique designs to allow for less confusion and quick recognition. If you want to send a message to all your profiles, this can be done with one simple click of a button. The messages with automatically appear on the profile(s) you chose.

Another awesome advantage of using this tool for social media is the ability to schedule your posts on specific dates at specific times during the future. This is especially helpful if you won’t be able to tend to any of your social media outlets due to other obligations and commitments. Once you schedule the messages they will post even if you do not log in that day.

Wildfire Interactive

Wildfire Interactive is a platform for brands to quickly create and launch Facebook marketing and promotional campaigns such as contests. Sweepstakes, group deals and competitions. Wildfire simplifies the process of Facebook promotions for your Facebook page. With their customizable templates featuring an easy drag and drop interface, you’ll have you promotion up and running in no time. It’s perfect for marketers who do not have their own development team to create campaigns from scratch.

Socialmotus

SocialMotus is a great alternative for those who want a less cluttered interface than Hootsuite, while still being able to manage multiple social accounts from one platform. With SocialMotus you’ll have everything you need to build, manage and measure your social community in one simple interface. Additional features include the ability to get Twitter followers fast, handle priority messages quickly, track conversions and stats from Twitter and Facebook post and more.

Conversocial

Conversocial focuses on helping businesses moderate and quickly respond to customer service and support messages through Facebook and Twitter. Conversocials key feature is its Priority Response Engine, similar to the SocialMotus priority messaging system. This allows priority messages containing specific keywords to be placed in a special priority inbox, making it easier to handle high volumes of customer service and support questions sent through your Facebook and Twitter channels.

Edgerank Checker

This offers straight forward and easy-to-understand analytics of your Facebook page, providing you with an EdgeRank score that ranks objects in the Facebook News Feed. Your EdgeRank score is a great indication of the effectiveness of your Facebook page. Pages with high EdgeRank Scores will be more likely to show up in the news feed, than Pages with low scores. Its pro plans also offer comparisons between your page and the overall industry reports to help provide further insight into what is working across the board.

With so many options out there to help you manage your social media outlets it is much easier to have options available for what fits your lifestyle. We are all rushed for time and need something simple but with many benefits to help our business grow. Facebook is one of several social media interactive platforms that allow our business to be known and grow. Make the best of your time with these helpful tools.

And as always, if this stuff makes you dizzy and you just don’t want to take the time to learn all the ins and out of Facebook, Alpine Small Business, is your one stop shop for all your social media needs. Give us a jingle or shoot over an email anytime we’re here to help.

What is Blog Bookmarking & the 20 Sites You Should Be Posting Your Blog to…for Free

In most cases the whole reason you have gotten into blogging is to share information about your dog, your business, your mandolin picking progression, your health and weight loss or the experiences that have shaped and shifted your life. You have also likely learned that blogging will help you gain visibility and traffic to your website and is a necessary step in increasing your SEO. That is all well and fine, but how are you going to achieve the traffic and visibility to your content. Unless you are a SEO ninja or have a super sweet SEO team backing you, you likely have to take things into your own hands and learn the ropes. The question most people want to know is HOW?

The answer is easy! Harness the power of Social Media & Social Bookmarking. With a few strokes of the keys and clicks of the mouse YOU, my friend, can make some serious magic happen! Within minutes of submitting your blog to various social media outlets, social bookmarking and directory sites you are instantaneously and automatically connected to thousands of other like minded folks all over the world. Which means that traffic and visibility to your blog and website is happening all the time even when you are sleeping, showering or shaving! How flipping cool is that, right?

If you want to brush up and learn more about social bookmarking check out the wiki page.

There are hundreds of social media and social bookmarking sites out there. Some fail, some suck, but the bottom line is that there are way too many for me to list here. I have been doing this for a long time and with endless hours of trial and error, I have finally come up with a dream list of 20 Social sites that you SHOULD be posting all your blogs to. The best part is they are all FREE to submit to.

If you have a site that you post to and love and don’t see it in my list below, feel free to hook me up with the details. Post in the comment string below or send me an email. I would love to check it out.

Don’t have time? Does all this info makes you dizzy? No problem, we got ya covered. Contact us, today and let Alpine Small Business Solutions take care of all your social media and social blog bookmarking for you.

Public Service Announcement: Hey you, sit up straight, shoulders back, your posture is important.

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